Healthcare Operations Coordinator

1 week ago

Perth, Western Australia beBeeOperation Full time $60,000 - $98,000

As a key member of our team, the Healthcare Operations Coordinator will play a pivotal role in ensuring the smooth operation of our hospital's administrative functions.

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About the Role:
  • This position involves liaison with patients, multi-disciplinary staff, and stakeholders to facilitate effective communication and collaboration.
  • The incumbent will be responsible for maximising hospital revenue through eligible admitted patients, by identifying opportunities and implementing strategies to drive growth.
  • A significant aspect of this role is managing patient queries related to the Private Patient Incentive Program, providing timely and accurate responses to ensure customer satisfaction.
  • The successful candidate will contribute to maintaining a safe work environment by adhering to established policies and procedures.
  • In addition, they will undertake various edit checks and invoice flags on the electronic patient billing system to ensure accuracy and compliance.

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Requirements:
  • Previous experience in a similar role within a government department or healthcare setting is essential.
  • The ideal candidate will demonstrate a strong customer service focus, with excellent interpersonal and communication skills.
  • Understanding of healthcare financial systems and processes is a must, as well as proficiency in computer skills, including word processing and Excel.

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What We Offer:
  • A dynamic and supportive work environment that encourages growth and development.
  • Ongoing training and professional development opportunities to enhance your skills and knowledge.
  • A competitive salary and benefits package that reflects your value to our organisation.

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How to Apply:
  • To be considered for this exciting opportunity, please submit your application, including your resume and a cover letter outlining your experience and qualifications.
  • We are an equal opportunity employer committed to diversity and inclusion. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, and candidates from diverse cultural backgrounds.

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