
Technical Specialist
1 week ago
We're seeking a highly skilled Technical Specialist to join our team. As part of our dynamic and supportive work environment, you'll be empowered to make a real impact on our business.
About the RoleThis is a collaborative and challenging role that requires strong technical expertise, excellent communication skills, and a passion for delivering exceptional results. You'll be responsible for providing daily technical support, troubleshooting, and diagnostics for our equipment range, as well as creating and delivering training programs for our customers, sales reps, and partners.
As a key member of our team, you'll collaborate with suppliers and brand partners to stay on top of technical developments, assist with product testing, prototype evaluations, and new product introductions, and build and maintain a detailed library of product specs, service info, and technical resources.
Your Key Responsibilities- Provide daily technical support, troubleshooting, and diagnostics for our equipment range
- Create and deliver training programs for our customers, sales reps, and partners
- Collaborate with suppliers and brand partners to stay on top of technical developments
- Assist with product testing, prototype evaluations, and new product introductions
- Build and maintain a detailed library of product specs, service info, and technical resources
Our company offers a supportive and down-to-earth culture that makes work enjoyable. Here's just a taste of what you'll enjoy:
- Fitness Passport membership – discounted access to gyms and pools Australia-wide
- $1,000 annual gap cover for private health insurance extras
- Paid Community Action Day – give back to the community, your way
- Top-tier learning and career development opportunities
- Paid parental leave from day one – 20 weeks for primary carers, 2 weeks for partners
- Employee recognition programs that shine a light on your achievements
- Generous discounts on DuluxGroup products and partner offers
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