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Chief Business Growth Officer
3 weeks ago
The Small Business Banking team have a passion for helping businesses succeed. We cultivate strong connections with our communities and customers by building deep relationships, having compelling propositions and exceptional execution.
Job DescriptionWe are seeking a commercial lending professional to join our team in Far North Queensland. As a business development specialist, you will be accountable for business growth within your local business community and will support retention of client relationships by providing a premium service.
You will facilitate customer conversations that help to understand their goals and needs and provide relevant and timely solutions. This will include the origination of a range of solutions for businesses including, but not limited to, commercial lending up to $1M , asset finance, merchant facilities and everyday banking solutions.
Proactively engage customers to support their business and personal goals. Prepare for customer conversations with a view to providing valuable insights. You have an understanding of the home ownership solutions available to business customers.
Be a brand ambassador within the local business community, building awareness of the business banking proposition. This may also involve hosting small business education events that support the ongoing financial wellbeing of businesses.
Regular attendance to key stakeholder meetings to help build awareness of business service offering and proactively work together to build referral partnerships and deal with service pain points
Requirements- Experience in commercial lending or B2B sales
- Home lending experience
- Sound financial analysis skills and commercial acumen
- Excellent interpersonal skills and stakeholder engagement/management skills
- Excellent customer engagement skills (both face to face and non-face to face)
- Experience in facilitating conversations with customers to help understand their needs, managing a pipeline of opportunities to ensure we meet customers' expectations and in facilitating proactive customer contact
- Passion for Small Business customers or experience in or managing a Small Business
- FSRA Tier 2 Accreditation
- Credit Approval Authority (CAA) Level 2 or willing to obtain this within 6 months
- Formal training to support Home lending discussions which may include Cert IV in Banking Services qualifications (preferred)
