Fleet Account Manager

23 hours ago


Kilsyth, Victoria, Australia ARB Australia Full time
About the Role

At ARB Australia, we're seeking a highly skilled Fleet Account Manager to join our team. As a key member of our sales team, you will be responsible for nurturing relationships with our key front-line customers, including Fleet Management Organisations, Direct and Indirect Fleet Customers, Government Departments, and Motor Vehicle Dealers.

Key Responsibilities
  • Represent ARB Australia to both direct and indirect fleet customers, driving growth in fleet business in alignment with annual KPIs.
  • Respond promptly to fleet quote requests, ensuring accurate quoting of accessories and parts.
  • Develop and implement a tailored Account Management strategy for each customer, in line with ARB's corporate goals.
  • Proactively build and maintain productive working relationships with internal teams and external stakeholders.
  • Facilitate effective communication and collaboration with departmental members, customers, suppliers, and service providers.
  • Assist in addressing customer enquiries and quote requests promptly, ensuring high levels of customer service.
About You

To succeed in this role, you will need to possess excellent communication and interpersonal skills, with the ability to build trust and credibility with our customers. A good understanding of the 4WD industry and experience in fleet or wholesale sales within the automotive industry or dealer group would be highly desirable.

  • Proven ability to drive positive and sustainable outcomes.
  • Ability to contribute to successful outcomes in cross-functional team environments.
  • Customer-focused mindset, providing an excellent level of service to internal and external customers.
  • Team-focused mindset, recognising that company success depends on effective teamwork.
  • Accountability, ensuring that you are delivering on expectations.
What's on Offer
  • Competitive base salary, leave loading, and super.
  • Significant employee product discounts.
  • Professional development opportunities, international exposure, and top-notch training.
  • Collaborative and supportive team environment.


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