Clinical Services Coordinator

3 days ago

Sydney, New South Wales, Australia beBeeService Full time $90,000 - $110,000

**Job Summary:**

This role is responsible for coordinating services and contributing to the delivery of high-quality telephone helpline and online counselling services. The successful candidate will have strong leadership skills, excellent communication abilities, and a commitment to delivering exceptional care.

Key Responsibilities:

The Service Coordinator plays a critical role in ensuring the smooth operation of our service. Key responsibilities include:

  • Coordinating the resourcing and clinical activity of the service
  • Contributing to overall telephone helpline and online counselling service delivery, program development, and innovation
  • Ensuring high-quality services are delivered by counsellors using evidence-based clinical frameworks
  • Resourcing and rostering of the service, including recruitment, staff induction, staff training, and shift allocation

Requirements:

To be successful in this role, you will possess:

  • Tertiary qualification in psychology, social work, or a related health discipline
  • Appropriate registration with the Australian Health Practitioner Regulation Agency or membership with AASW or PACFA
  • Advanced knowledge of contemporary treatment interventions in AOD counselling, risk assessment, and risk management
  • Demonstrated experience in managing staff, including providing supervision, management of ethical and professional matters, and training to counselling staff
  • High-level capacity to provide leadership, communicate, problem-solve within an interdisciplinary setting, and work constructively and cooperatively within a leadership team
  • A strong commitment to high-quality care
  • The ability to work as part of a diverse team

What We Offer:

We offer a range of benefits to support your career growth and well-being, including:

  • Diverse and engaging career opportunities
  • Friendly and supportive team
  • Flexible working hours
  • Salary packaging options
  • Career progression in our teaching hospitals

About Us:

We are committed to providing high-quality care and promoting equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability - within the communities we serve and our team.

We strive to create a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees and clients.

We are committed to child safety and wellbeing and ensure it is embedded in our everyday culture.

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