Clinical Services Coordinator

2 weeks ago

Sydney, New South Wales, Australia beBeeAdministrative Full time $68,338 - $70,468

Job Title: Renal Department Administrative Officer

Job Description

This role is responsible for coordinating outpatient clinic bookings and providing administrative support to enable the Renal Department to operate efficiently. The ideal candidate will have a customer service focus and a commitment to helping others.

Key Responsibilities
  • Coordinate outpatient clinic bookings and provide administrative support to the Renal Department
  • Answer general enquiries, update patient information, process referrals, handle patient billing, transcription, and schedule appointments
  • Support a range of administrative tasks with minimal supervision while maintaining accuracy and timeliness
Requirements
  • Demonstrated ability to perform a wide range of administrative tasks under general instruction requiring minimal supervision
  • Experience in responding to enquiries and determining appropriate responses in a complex work environment
  • High level interpersonal, written and verbal communication skills and the ability to confidently and courteously deal with a variety of people
  • Commitment to providing quality service and quality improvement initiatives in workplace practices and procedures
  • Well-developed organisational skills and ability to prioritise tasks
Benefits
  • Up to 12 allocated days off each year (for full-time employees) in addition to annual leave
  • Salary packaging options that reduce your taxable income and increase take-home pay
  • Employee Assistance Program (EAP) for employees and family members

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