
Ecommerce Client Liaison
2 days ago
We are a small team of beauty suppliers looking for an Ecommerce Customer Service Specialist. The role involves providing exceptional customer service and exceeding client expectations.
The Role:
You will be the first point of contact for our customers, both online and in-store, answering queries via multiple mediums.
This position is ideal for someone with industry experience or a recent Marketing Communication Graduate who has a keen interest in eCommerce/Customer Service.
Key Responsibilities include:
- Ensuring product listings on marketplaces are up to date
- Managing general office administration such as quotations and answering general enquiries
- Providing outstanding customer service across various channels
We are seeking a self-starter with confidence in implementing new ideas. If you possess a positive attitude, excellent customer service skills, and a passion for emerging eCommerce trends, we encourage you to apply.
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