Claims Director

2 weeks ago


Brighton Council, Australia Fuse Recruitment Full time
About the Role

We are seeking an experienced Claims Director to lead our Financial Lines team in Melbourne. As a key member of our broking team, you will be responsible for managing high-risk and Financial Lines cases, ensuring excellent customer service, and supporting a small team of claims experts.

Key Responsibilities
  • Day-to-day claims management, including end-to-end management of high-risk and Financial Lines cases
  • Liaise with Underwriters, clients, and legal parties to ensure seamless case management
  • Provide exceptional customer service to maintain strong relationships with all parties
  • Support a small team of claims experts with any escalations
Requirements
  • Prior experience as a leader within a claims team is essential
  • Expert knowledge of Financial Lines and Liability, having worked for an Insurer, Underwriting Agency, or Broker
  • Ability to work under pressure and meet deadlines
  • Customer service-focused with strong communication skills
  • Strong understanding of underwriting, broking, and legal networks
  • Ability to build and maintain strong relationships, both internally and externally
What We Offer
  • Attractive salary and bonuses to attract the best talent
  • Opportunities for leadership development and growth
  • Hybrid work arrangement with 2 days of remote work
  • Employee benefits and a supportive team environment

We are a leading recruitment agency specializing in the insurance industry. If you are a broking, underwriting, or claims professional looking for your next opportunity, we would love to hear from you.


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