Career Coach for Parents
2 weeks ago
About Us
The Salvation Army Employment Plus is a leading provider of employment services, working with over 200,000 businesses across Australia and successfully placing well over half a million Australians in employment.
We don't see a job as just a job. We see it as an opportunity for a better, more secure, and more stable life.
About the Opportunity
As a Career Coach for Parents, you will play a vital role in supporting parents to achieve their educational and career goals, contributing to their long-term economic security.
You will provide comprehensive support, empowering and encouraging parents throughout the program.
Your Key Responsibilities
- Build trusted relationships with participants, providing elevated levels of customer care and professional support throughout their journey.
- Foster meaningful interaction through initial and ongoing participant appointments, guiding them to achieve their goals and unique program objectives.
- Identify and address barriers to employment by referring participants to relevant community support services and providing ongoing mentoring.
- Facilitate job placements with local employers for job-ready participants and provide continuous support to ensure lasting employment success.
- Work both independently and collaboratively to exceed KPI targets, driving team and personal success.
- Ensure all tasks are executed in full compliance with Department guidelines, legislative requirements, and organisational procedures and policies.
About You
- Possess relevant tertiary qualifications in fields such as Employment Services, Community Services, or similar areas (Cert III/IV or willing to obtain for Mentors, minimum Diploma level for Senior Mentors).
- Previous experience in employment services or other relevant support services, including advanced barrier management, reverse marketing, placement of candidates into employment, and provision of post-placement support and verification will be highly regarded.
- Relevant lived experience would be highly valued, as it enriches our support for participants experiencing barriers, whilst navigating a complex system. Your personal journey will bring empathy, understanding, and empowerment to those we serve.
- Demonstrated success in a high-performing workplace with a strong commitment to high-quality values-based human services.
- Advanced conflict resolution and problem-solving skills.
- Well-developed skills in customer service, coaching, and administration.
- Excellent written and verbal communication.
- Strong computer literacy skills, including proficiency using MS Suite of programs.
- Must hold a Driver's licence and a Working with Children Check or relevant state equivalent (or are willing to apply for a WWCC).
- Applicants will be required to undertake a police check; it is not mandatory to have a clear criminal history.
In Return, We Offer
- An attractive remuneration package, including NFP salary packaging benefits ($15,900 tax-free + meal and entertainment benefits).
- A great work-life balance with an opportunity for a 9-day fortnight or an accrued day off every four weeks.
- Comprehensive and supportive on-the-job training, including the opportunity to undertake tertiary education relevant to your position.
- Discounted fitness memberships, health insurance, retail discounts, and more.
- Attractive leave benefits with access to purchased leave, twelve weeks paid Parental Leave, and up to five days paid leave per year to support Salvos volunteering.
- Access to free counselling and health & wellness initiatives, fostering a supportive and inclusive approach to your psychosocial health.
- Long-term employment opportunities within Employment Plus and the wider Salvos network.
We value diversity and strive for inclusivity in our recruitment process. If you are a person with a disability and require an adjustment, please contact our Talent Acquisition team. We encourage applications from people of Aboriginal and Torres Strait Islander heritage and candidates with culturally diverse backgrounds.
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