Insurance Broker Support Technician

4 days ago


Perth, Western Australia Howden Group Holdings Full time
About Us

Howden is a collective of talented and passionate individuals from around the world, united by a shared passion and no-limits mind-set. Our strength lies in our ability to collaborate as a powerful international team, comprised of 15,000 employees spanning over 100 countries.

Our Culture

We value diversity and believe that our successes have all come from someone brave enough to try something new. We support each other, in the small everyday moments and the bigger challenges. We are determined to make a positive difference, at work and beyond.

The Role

The Insurance Broker Support Technician will provide technical administration support to Account Brokers within the Solicitor's Professional Indemnity team, with a view to taking on client-facing and business development responsibilities in the future. This is a starter role for school leavers or graduates, with full training and continuous development provided.

Key Responsibilities
  • Work with senior members of the team to agree key priorities and manage workload, ensuring personal and team objectives are achieved.
  • Provide support and assistance to senior colleagues in their interactions with clients, producing brokers and underwriters regarding new business, renewals, and mid-term changes.
  • Assist in the creation of comprehensive client and broking documents, reports, and summaries.
  • Enter data into our trading platform, Sector, and other portals as appropriate, for new quotes, renewals, and mid-term adjustments.
  • Coordinate and resolve queries from internal/external parties on behalf of the team, and investigate issues arising in various MI reports.
  • Perform technical duties, including ensuring data completion by deadline, responding to issues regarding data integrity, supporting the credit control team where required, completing payment request forms, and completing invoice request forms.
Requirements
  • Previous experience of working in a client-facing environment is desirable.
  • Attention to detail with ability to produce accurate documentation.
  • Prioritisation and organisational skills.
  • Self-motivated, able to work independently and use initiative.
  • Competent IT skills, including Microsoft Word, Excel, and PowerPoint.
  • Excellent organisational skills.
What We Offer

A career that you define, with opportunities for personal development, volunteering, and fundraising for charity. We support our people in every aspect of their lives, and we're committed to making a positive impact in the world.

Diversity and Inclusion

We consider our people our chief competitive advantage and treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

Sustainability Promise

We're on a life-long journey to become an ever-more sustainable group, taking care of our people and the world we live in, doing good business, and making a positive impact wherever we can.



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