Housekeeping Associate

2 weeks ago


Brisbane, Queensland, Australia Mantra on Queen Full time

About the Role

As a key member of our Housekeeping team at Mantra on Queen, you will play a vital role in ensuring our guests have a memorable and enjoyable stay. Your primary responsibility will be to maintain the highest standards of cleanliness and presentation in our rooms, apartments, and public areas.

Key Responsibilities

  • Room Preparation: Thoroughly clean and prepare guest rooms, including changing linens, cleaning bathrooms, and wiping down surfaces to ensure an exceptional first impression.
  • Housekeeping Standards: Work diligently within established guidelines to achieve impeccable standards of cleanliness and presentation.
  • Trolley Maintenance: Maintain and restock housekeeping trolleys, keeping them organized and well-equipped.
  • Cleaning Materials and Safety: Use cleaning materials with care and adhere to safety protocols to ensure a secure environment.
  • Guest Privacy and Security: Respect guest privacy and security, upholding our commitment to their comfort.
  • Maintenance Reporting: Report maintenance issues promptly, demonstrating your dedication to a flawless experience.

Requirements and Qualifications

  • Previous Experience: Previous experience as a cleaner or room attendant is highly desirable.
  • Communication Skills: Possess a warm and welcoming communication style, making guests and team members feel at ease.


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