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Supplier Performance Specialist
1 week ago
Queensland Rail stands at the forefront of connecting people and places, and we invite you to contribute to our proud legacy and shape a brighter future.
We're seeking an experienced Supplier Performance Specialist to drive supplier performance by implementing and refining performance management models to track obligations and deliver cost efficiencies.
This role is pivotal in ensuring our ICT services deliver optimal commercial outcomes and supports our commitment to connecting communities and delivering exceptional service across the state.
Responsibilities:
- Lead the administration and commercial governance of ICT contracts, ensuring tailored solutions for a range of services providers.
- Develop and refine performance management models to track obligations and deliver cost efficiencies.
- Provide expert consultation on contractual matters, assessing risks and making informed recommendations.
- Navigate procurement and QITC framework limitations with a creative approach.
Requirements:
- A solutions-focused mindset with strong analytical skills and a proactive approach.
- Ability to collaborate, communicate, and build relationships for effective stakeholder engagement.
- Extensive experience in contract management, vendor oversight, and performance improvement in a fast-paced environment.
- Strong knowledge of procurement principles and experience with QITC contract governance.
- Experience managing complex managed service provider (MSP) contracts with a focus on performance, commercial governance, and compliance.
- Proven ability to develop and implement performance management frameworks and track contractual obligations effectively.
- Ability to build productive relationships, negotiate contract terms, and resolve complex issues with suppliers and internal stakeholders.
