Senior Infrastructure Optimization Specialist

1 week ago

Melbourne, Victoria, Australia beBeeBmcProjectManager Full time $180,000 - $220,000
Job Description

As a seasoned professional, we are seeking an individual to contribute to optimizing infrastructure processes and enhancing system performance.

This position involves working in a hybrid model with rotational shifts, focusing on Smart Reporting, DWP & Smart IT, Dashboards, and Remedy.

The specialist will ensure seamless operations and impactful results, while contributing to the development and integration of BMC Helix ITSM, Digital Workplace, Smart IT.

Key responsibilities include:

  • Experience in customizations using Developer Studio.
  • Proficient in ITIL V4 concepts and Incident Management.
  • Should have experience with external systems using different methodologies like REST API/web service etc.
  • Strong communication and presentation skills, business analysis skills, self-initiated, quick learner.

Benefits include:

  • Design, develop, and maintain integrations from sources of record/tools to BMC CMDB.
  • Design and develop Remedy workflow and code.
  • Collaborate with cross-functional teams to address project challenges and drive successful outcomes.

Other responsibilities include:

  • Oversee project management activities to ensure alignment with organizational goals and objectives.
  • Coordinate with key stakeholders to facilitate effective communication and project execution.
  • Manage the BMCHelix CMDB to ensure accurate and up-to-date configuration data.

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