Tech Support Specialist

23 hours ago

Adelaide, South Australia beBeeCustomerSupport Full time $75,000 - $105,000
Job Title: Tech Support Specialist

We're seeking a highly skilled Tech Support Specialist to join our team. As a key member of our support team, you'll play a vital role in delivering exceptional service to our customers.

The ideal candidate will possess excellent communication and problem-solving skills, with a strong understanding of IT concepts and technologies. You'll be able to work in a fast-paced environment, prioritize multiple tasks, and provide timely resolutions to customer support requests.

  • Key Responsibilities:
  • Diagnose and resolve desktop, laptop, portable device hardware, software, and operating issues.
  • Perform administration tasks such as password resets.
  • Respond to and resolve customer support requests.
What You'll Bring:
  • Excellent communication and problem-solving skills.
  • A strong understanding of IT concepts and technologies.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.

In this role, you'll have the opportunity to work with a dynamic team, learn new skills, and contribute to the success of our organization. If you're passionate about delivering exceptional service and resolving complex technical issues, we want to hear from you

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