
Expert Claims Manager
7 days ago
Are you looking for a challenging role that allows you to make a meaningful impact in the field of liability claims?
Senior Claims Specialist- As a Senior Claims Specialist, you will be responsible for leading complex liability claims and collaborating with internal stakeholders and external experts.
- You will drive resolution of high-value claims and contribute to the technical excellence of the Specialty claims team.
This is a pivotal role in ensuring claims are resolved efficiently and fairly while supporting the technical development of the broader team.
About the Role
- Manage end-to-end claims across class actions, cluster claims, and high-value exposures.
- Provide strategic advice on policy interpretation, litigation, and claim resolution.
- Collaborate with internal legal teams, panel firms, and counsel to manage legal complexities.
- Attend mediations, settlement conferences, and court proceedings as required.
- Support technical oversight and mentoring within the Specialty claims team.
- Develop governance frameworks and reporting for emerging risks and financial impacts.
- Promote alignment of claims strategies across internal stakeholders.
- Contribute to process improvements and cost reduction initiatives.
Requirements
- Tertiary qualifications in law, business, or insurance (mandatory).
- Industry qualifications such as Diploma in Financial Services (mandatory).
- 5–10 years' experience managing complex liability claims.
- Litigation experience, including briefing panel firms or direct involvement (mandatory).
- Strong analytical, negotiation, and decision-making skills.
- Excellent communication and stakeholder engagement capabilities.
- Experience mentoring and developing team members.
- Sound knowledge of relevant legislation and claims systems.
What We Offer
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive compensation package.
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