Customer Service Professional

6 days ago

Geelong, Victoria, Australia beBeeCommunication Full time $48,000 - $70,720
APS3 Participant Support Officer Role

Work in a Federal Government organisation and provide support to the Complex Needs Branch.

  • Offer clerical, administrative, and operational assistance.
  • Engage with public and communicate effectively with internal and external stakeholders.
  • Manage and resolve participant matters by completing tasks.
  • Provide counter/reception services for the local office.
  • Address customer inquiries and refer customers to relevant services.
Required Skills and Qualifications
  • Previous experience in a customer service role, especially face-to-face interactions.
  • Excellent written and verbal communication skills.
  • Able to work effectively with individuals with disabilities and their families/carers.
  • Australian citizenship.
  • Current Working with Children's Check (WWCC).

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