Customer Service Professional
2 weeks ago
Job Description:
We are seeking a Customer Service Professional to join our team in a supportive environment.
Key Responsibilities:
- Welcome all customers, creating a warm and positive first impression as they enter the branch
- Help customers with transactional and savings banking needs
- Build strong relationships with customers
- Provide relevant banking advice to suit their situation and goals
- Refer customers onto our team of specialists when required
- Educate customers on new technologies to assist them in the future
Requirements:
- Strong background of face-to-face customer service, with experience handling cash quickly and accurately
- Ability to multitask in busy environments
- Able to build relationships with customers from all walks of life
- Comfortable exploring and identifying customer needs through asking the right questions and proactively contacting existing customers
- Sales or banking experience highly desirable
What's in it for you?
In this role, you will be well trained to provide general banking information and steadily grow into a banking specialist. Our company provides financial benefits, such as special offers and wealth options. You'll be paid well and supported throughout your career so you can grow as you do.
Company Culture:
We value diversity and flexibility in our workplace and strive to create a culture where everyone belongs.
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