Practice Operations Manager

3 weeks ago


Bendigo, Victoria, Australia Bendigo and Adelaide Bank Full time

About the role

We are seeking a highly skilled Practice Operations Manager to join our team at Bendigo and Adelaide Bank. As a key member of our organization, you will be responsible for providing high-quality, accurate, and timely information, including recommendations and analysis of the performance of the Practice roadmap.

Key responsibilities include:

  • Reporting the performance of a Practice, including reporting effort and cost of business operations, managed services, and transformation initiatives.
  • Supporting Practice Leads and Service Owners to identify and deliver on strategic outcomes, drive performance, and manage to target.
  • Developing and maintaining relationships with senior management across the business and Technology & Transformation Division.
  • Financial management of the practice, including forecasting, target setting, and supporting the monthly management reporting process for the practice.
  • Obtaining and maintaining an up-to-date understanding of the operating model and Enterprise Delivery Framework and supporting teams to adopt models and delivery cadence.

About you

We are looking for someone with extensive hands-on experience of portfolio management and reporting, including business performance. You will have a detailed understanding and significant experience of Portfolio Management, including portfolio management, program/project management, target and forecasting processes, management reporting, business analytics, and data interrogation techniques.

What we offer

At Bendigo and Adelaide Bank, we value our employees and offer a range of benefits, including hybrid work options, flexible hours, a compressed work week, health and wellbeing support, and access to a great range of benefits.

Why work with us?

We are a company that truly values diversity and inclusion, and we are committed to creating a workplace that is welcoming and inclusive for all employees. We believe that diversity makes every team stronger, and we are committed to creating a workplace that is free from bias and discrimination.



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