Lead Business Operations Manager for Glazing Team

3 weeks ago

Bendigo, Victoria, Australia O'Brien Glass Industries Limited Full time

O'Brien Glass Industries Limited is a dynamic and ambitious business that prides itself on delivering exceptional customer service and operational excellence.

As a Branch Manager, you will be responsible for driving the profitable growth and operational performance of the Glazing Home and Business team in the Central Coast Branch.

Your success in this role will be measured by your ability to execute operational plans that support maximising profitability, customer service excellence, and competitive operational efficiency, while ensuring the protection of infrastructure, assets, and compliance to operational standards.

About the Role:

  • You will be delegated financial responsibilities in accordance with company policy to achieve financial targets for your region, which includes the whole of P&L, including working closely with key stakeholders to drive overall success.
  • Stakeholder management will be key in this role, where you will need to manage various internal leadership teams, operational teams, business partners, external customers, suppliers, industry bodies, trade unions, and partners.
  • You will lead practices and behaviours such as attraction, retention, and management of your team (including onsite and remote teams) and your customers, ensuring effective practices and communication against business plans and objectives.
  • Maximising performance in commercial and consumer conversion, operational KPI's, and through the innovation, development, and protection of our infrastructure, technology, and assets will be a key focus area.
  • Achieving and maintaining operational excellence within safety compliance and assessment, glazing competency, technical estimates, and quality control and management will be crucial.
  • Maintaining, supporting, and monitoring Supply Chain Management, through effective inventory management, overseeing the system and process of stock, purchasing, and ordering, including maintaining and supporting supplier operations will be a key responsibility.

About You:

  • You will require a minimum of 3 years' experience as a Branch Manager or equivalent within the Glazing or Glass industry.
  • Demonstrated leadership and management experience, of various teams where you have led by example in developing and maintaining internal and external relationships, respect, and trust.
  • Experience leading change to drive and create new possibilities that align with our business objectives and functional strategies on an ongoing basis will be essential.
  • You will be relentless, resilient, tenacious, and accountable for short and long-term goals, by removing barriers, supporting, and managing teams to ensure they remain focused in their successful delivery and achievements.
  • Ability to attract, develop, and retain the best talent through effective recruitment and selection processes, succession planning, and ensuring the team is set up for success and provided coaching and development where needed.

Benefits:

  • A competitive salary of $100,000 - $120,000 per annum, plus a vehicle allowance, laptop, and phone
  • Eligibility for an annual bonus based on KPI's
  • Ongoing training and development and growth opportunities
  • A collaborative and supportive senior management team

About O'Brien Glass Industries Limited:

We are a highly successful business that serves over 300,000 customers each year, 24 hours a day, 7 days a week, 365 days a year. We are committed to creating a work experience where you can be yourself, achieve great things, and feel inspired. A workplace where you can be your best you.

We are an equal opportunity employer and celebrate diversity, committed to creating an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don't quite meet all of the criteria, but feel like you could make a difference at O'Brien, get in touch.

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