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Brisbane, Queensland, Australia beBeeProductSupport Full time $80,000 - $115,000
As a specialist in product support, you will be integral to delivering customer project and reliability solutions for our hydraulic rock drill and associated products. The role involves extensive domestic and international travel on a 2/2 roster, preferably based in a major city.Key Responsibilities:
  • Complete audits and reports of drill rigs and lubrication systems
  • Installations, commissioning, and support of RDSA products and services
  • Project execution, data recording according to project plans
  • Mentoring & leading by example in service centres
  • Provide product training both internally and externally
  • Trouble shooting and strive to resolve issues and determine proper solutions
  • Document processes for procedural development
We are dedicated to driving service excellence and enhancing customer satisfaction. If you have strong technical skills and excellent written and verbal communication, this could be the challenging and rewarding opportunity you are looking for.