Customer Service Ambassador

1 day ago


NewcastleMaitland, Australia beBeeService Full time $69,000 - $73,500
Administration Officer

Manage and coordinate the day-to-day activities of a dynamic team in our Radiation Oncology Department. This is an exciting opportunity to work with a talented group of professionals who are dedicated to delivering high-quality care to our patients.

About the Role

This Administration Officer position plays a critical role in managing incoming referrals, registering new patients, coordinating appointments, and assisting the wider team as directed by the Admin Team Lead.

  • Provide exceptional administration and customer service skills to support the team in achieving its goals.
  • Demonstrate flexibility and adaptability in meeting the needs of the department, including varying tasks and rostering requirements.
  • Take pride in and own the quality of work at all times, striving for excellence in all aspects of the role.
Responsibilities
  1. Frontline reception duties, referral management, and booking appointments for new patients and treatment reviews.
  2. Support the team in meeting departmental administration service needs, including working unsupervised and managing time effectively.
  3. Exercise discretion and confidentiality when handling sensitive hospital matters related to patients and staff.


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