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Workshop Operations Coordinator
2 weeks ago
We are seeking a skilled Workshop Operations Coordinator to join our team. In this role, you will be responsible for coordinating the receipt and allocation of tools, as well as providing customer service via phone and email.
Key Responsibilities:- Accept tools for drop off from customers and freight carriers
- Book incoming tools into our warranty portal and complete necessary documentation
- Allocate tools in accordance with operational workflow
- Communicate with our After-Sales support team to obtain claim relevant information
- Experience working within CRM and ERP systems is preferred but not essential
- Excellent time management skills and ability to respond to deadline pressures
- Great communication skills and enthusiastic personality
- Ability to demonstrate initiative and solid time management
In this role, you will have the opportunity to work in a dynamic and growing team, contributing to the success of our organization. You will receive comprehensive training and support to ensure your success in the position.
What We Offer:A collaborative and supportive work environment, competitive compensation package, and opportunities for professional growth and development.
