Workshop Logistics Administrator

3 weeks ago

City Of Cockburn, Australia Milwaukee Electric Tool Corporation Full time

Who are we?
Milwaukee Tools is an industry leader in the manufacture of cordless & electric power tools, accessories, and hand tools. We pride ourselves on an unrelenting strategic focus on powerful brands, innovative products and exceptional people. Our culture is centered around improving the lives of our users, something that not only drives our product development but underpins everything we do.

At Milwaukee we are committed to ensuring our people have a great experience, so in addition to an exciting and challenging role we also provide a range of great employee benefits including:

Discounts & Perks:Generous discounts on company products.

Social:Recognition programs and social events to celebrate our team's achievements.

Personal Development:Access to professional development programs.

Health & Wellbeing:Paid Parental Leave and Employee Assistance Program.

Milwaukee Tools are looking for a Workshop Logistics Administrator to join our friendly, growing team located in Jandakot, WA.

The Workshop Logistics Administrator will work as part of the service operations team dedicated to supporting the Milwaukee Service Centre. As part of the team, this individual will maximise workshop's efficiencies and will act as point of contact for internal service centre. If you have a great attitude, are looking to work Monday to Friday and want to be a part of a growing organisation this could be your opportunity Full training is provided.

Reporting to the Workshop Admin Team Leader your duties will include:

  • Accept tools for drop off via direct customers or freight (ingoing and outgoing freight requirements)
  • Customer service via phone and email
  • Book incoming tools into C4C warranty portal and completing necessary documentation
  • Allocating tools in accordance with operational workflow
  • Allocating ordered spare parts with relevant service claims
  • All necessary warehouse duties (Unpack/pack etc..)
  • Communicate with After-Sales support team to obtain claim relevant information

What you will bring:

  • Experience working within a CRM (SalesForce or C4C) & ERP system environment (SAP or similar) is preferred but not essential.
  • Excellent ability to respond to deadline pressures and demonstrate time management skills.
  • Great communication skills with enthusiastic personality.
  • Ability to demonstrate initiative.
  • Solid time management and attention to detail.

If you are ready to join a growing organisation and be a part of an outstanding team, pleaseAPPLY NOW

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