Help Customers Succeed as a Relationship Ambassador

3 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $50,000 - $60,000

A Role with Opportunities to Grow

We're looking for a customer-focused professional to join our team as a Customer Service Representative.

  • Experience in sales and service is essential, particularly in retail, banking or hospitality industries
  • Cash handling experience and attention to detail are required
  • A growth mindset and ambition to build a career in the financial industry
  • An aptitude for technology and proficiency in MS Office programs/apps
  • Honesty and integrity are fundamental, with a commitment to following procedures and policy in a regulated environment
  • A flexible approach to work and ability to take initiative, prioritise tasks and problem solve
  • A genuine desire to help people, with excellent communication skills and the ability to work collaboratively with colleagues
  • A driver's licence and own transport, with the ability to travel to branches within the region as needed

The Job:

  • Delivering exceptional customer service across all channels, including face-to-face, phone and online
  • Identifying opportunities to find tailored financial solutions that meet customers' needs
  • Utilising various technologies, systems and digital platforms, cash handling and balancing
  • Working collaboratively with colleagues to achieve business goals and objectives
  • Maintaining high operational standards, adhering to company policies and procedures, and undertaking administrative tasks

What We Offer:

  • Ongoing training and development opportunities
  • A supportive and dynamic work environment

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