Customer Relationship Ambassador

3 days ago

Sydney, New South Wales, Australia beBeeAmbassadorship Full time $80,000 - $120,000
Job Title: Customer Relationship Ambassador

The role of a Customer Relationship Ambassador is to serve as the primary liaison between customers and our organization, fostering meaningful connections and qualifying leads through strategic conversations.

Key Skills and Qualifications:
  • Experience in an outbound customer service or sales environment with a proven track record of success
  • Strong computer skills preferably with experience in CRM systems, demonstrating proficiency in data entry and management
  • Excellent written and verbal communication skills with a professional disposition, showcasing strong interpersonal and conflict resolution abilities
  • Adaptability, comfort with change, and ability to navigate ambiguity with ease

Required qualifications include a genuine passion for delivering exceptional customer experiences, being part of a collaborative team, and wanting to be part of a positive work environment that fosters career growth and development opportunities.

Responsibilities:
  • Provide exceptional customer service in an outbound customer service or sales call-based environment, consistently meeting or exceeding performance metrics
  • Utilize strong computer skills to effectively manage CRM systems, ensuring seamless data entry and management processes
  • Develop and maintain strong relationships with customers, resolving issues and concerns in a timely and professional manner
  • Work collaboratively with internal stakeholders to achieve business objectives, driving revenue growth and enhancing customer satisfaction

Benefits Include:
Competitive salaries, reflecting individual contributions and market standards
Tax-free salary packaging options, supporting financial well-being
Discounted gym memberships, promoting physical and mental wellness
Novated car leasing, facilitating convenient transportation

Additional Benefits:

  • Flexible arrangements and additional leave options, supporting work-life balance
  • Health and wellbeing initiatives, including free counseling, spiritual support, and nutrition advice
  • Study assistance up to $3000 per year, promoting continuous learning and development
  • Access to learning and development programs, enhancing professional growth and competitiveness

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