Help Others Succeed

1 week ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $55,000 - $57,000
Customer Service Agent Role

We are seeking enthusiastic and customer-focused individuals to join our team as Customer Service Agents (Call Centre). If you have great communication skills, a positive attitude, and a genuine desire to help people, we will teach you the rest.

You will be the first point of contact for our customers, helping them understand their options and ensuring they have a great experience from start to finish.

Key Responsibilities:
  • Respond to customer inquiries via email, phone, and chat
  • Work closely with customers to understand their needs and provide tailored solutions
  • Troubleshoot technical issues to help customers make the most of our platform
  • Maintain accurate records of customer interactions and provide feedback to management
Requirements:

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills
  • A positive attitude and a genuine desire to help others
  • The ability to work well under pressure and meet deadlines
  • A willingness to learn and take on new challenges
Benefits:

We offer a range of benefits to support your career development and well-being, including:

  • A competitive salary and bonus scheme
  • Ongoing training and development opportunities
  • A supportive and inclusive work environment
  • A comprehensive health and wellbeing program
What We Offer:

We pride ourselves on a diverse workforce - welcoming people from all walks of life. We believe this is what builds a creative and fun workplace

We're always on the lookout for people who are:

  • Customer Fanatics - A person who always delivers a first-class customer experience
  • Drumbeaters - A person who enthusiastically celebrates and supports their team mates and the business
  • Finishers - A person you can trust to get it done
  • Advancer - A person who always wants do better

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