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Business Development Manager

2 months ago

Rydalmere, New South Wales, Australia Carrier Full time

About the Role

The Business Development Manager (BDM) is a key position within Carrier, responsible for driving sales growth and market share in the HVAC industry. This role involves acquiring and converting new customers, as well as managing and retaining existing customers to increase sales.

Key Responsibilities

  • Identify and evaluate new business opportunities to expand the Company's customer base and service offerings.
  • Collaborate with local operations teams to qualify leads and develop opportunities.
  • Build professional relationships with new and existing customers and key industry stakeholders.
  • Provide end customers with solution sales, including SR packages and system upgrades.
  • Collaborate with regional service teams and other departments to identify, qualify, and pursue new business opportunities across all verticals.
  • Assist in developing marketing plans for new and existing products.
  • Prepare and deliver presentations to prospective customers for growth objectives.
  • Support strategic plans to achieve new business targets as directed.
  • Prepare regular reports and analyses of new business development, opportunities, and targets.

Requirements

  • HVAC Trade Qualification(s) and a minimum of 5-10 years of HVAC industry experience.
  • Demonstrated expertise in aftermarket parts/repair sales, with a track record of success.
  • Strong written, verbal, and presentation skills, enabling you to build strong relationships with internal and external customers effectively.
  • Ability to cross-sell and upsell within your base of customers, demonstrating excellent sales and negotiation skills.
  • Proven ability to identify opportunities for proactive selling of preventative repair/upgrade packages.
  • Proficiency in utilising Microsoft-based computer software in a technical environment.
  • Comfortable working in a highly team-oriented and dynamic environment.
  • Self-motivated with excellent multitasking skills, able to manage multiple projects and responsibilities simultaneously.
  • Strong goal orientation with exceptional time management and organizational abilities.