Customer Experience Leader
2 weeks ago
Make a real difference in people's lives every day. You'll have the opportunity to work in various roles within an iconic Australian business.
About the RoleWe're looking for a passionate and dynamic leader who thrives on delivering exceptional customer experiences. If you love good food and want to inspire customers' weekly shop, this could be the right job for you.
The role involves leading, coaching and developing your team. You'll take pride in contributing to a store that's encouraging, warm and welcoming for our team, customers and community members.
Key Responsibilities- Lead, coach and develop your team by providing guidance and feedback.
- Recognise and celebrate success through employee recognition programs.
- Tackle sales targets, cost control and rostering requirements as a team to achieve business goals.
- Inspire customers through presentation, merchandising and stock management.
- Simplify processes and meet audit and compliance standards.
- Provide a safe environment for our team and customers.
- Support all departments and provide coaching and guidance to team members.
- Eligible team members receive discounts on their supermarket and liquor purchases.
- Give and receive recognition linked to our values through our digital recognition platform.
- Discover and explore various career development programs and job-specific training.
- Access novated leasing for eligible team members.
- Become a part-owner of the company through our annual team member share plan offer.
- We understand how important life outside work is and offer paid parental leave.
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