Partners in Customer Success
2 weeks ago
We are seeking a skilled professional to fill the role of Parts Sales Associate.
About the Role:
As a Parts Sales Associate, you will be responsible for providing exceptional customer service and sales support to our internal and external customers.
Your Key Responsibilities Will Include:
- Facilitating parts orders and locating parts for the workshop
- Building and maintaining productive customer relationships with new and existing customers
- Ensuring company policies are adhered to in relation to parts sales transactions
- Participating in an after-hours on-call roster for emergency parts supply and a Saturday morning duty roster
- Assisting as required with warehouse operations, emergency runs, reman, and hose assembly
About You:
You will bring your customer service experience and passion for helping people get what they need, quickly.
You Will Ideally Have the Following Skills, Experience & Attributes:
- Mechanical knowledge is preferred, with a background in automotive highly regarded
- Exceptional communication skills: a positive and enthusiastic attitude
- Excellent organizational skills with the ability to handle several tasks simultaneously
- Knowledge of Caterpillar products (preferred but not essential)
- A current driver's license and forklift certification
If you are up for a new challenge, looking to advance your career, and enjoy working with people who are proud to represent the Cat brand, this is the role for you.
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