Customer Experience Ambassador

1 month ago

East Maitland, New South Wales, Australia Dusk Full time
About the Role

We are seeking a highly motivated and enthusiastic Customer Assistant to join our team at Dusk. As a key member of our store team, you will play a vital role in delivering exceptional customer experiences and driving sales growth.

  • Key Responsibilities:
    • Provide outstanding customer service, ensuring every customer interaction is positive and memorable.
    • Work collaboratively with colleagues to achieve sales targets and maintain store standards.
    • Develop and maintain product knowledge to effectively recommend and upsell our range of candles and homeware products.
    • Contribute to visual merchandising and store displays to create an engaging and inviting shopping environment.
    • Participate in stock management and inventory control to ensure efficient stock levels and minimize waste.
  • About You:
    • You possess excellent communication and interpersonal skills, with a passion for delivering exceptional customer experiences.
    • You are a team player, with a positive attitude and a willingness to learn and grow with our business.
    • You are highly organized and able to multitask, with a strong attention to detail and ability to work accurately in a fast-paced environment.
    • You are committed to providing outstanding service, with a focus on customer satisfaction and loyalty.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A fun and dynamic work environment, with a team of like-minded individuals who are passionate about delivering exceptional customer experiences.
  • A generous team member discount on our range of candles and homeware products.
  • The opportunity to work for a leading retail brand, with a reputation for excellence and a commitment to customer satisfaction.

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