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Operations Supervisor
1 month ago
We're a global leader in the logistics industry, connecting people and businesses around the world. Our mission is to provide fast, reliable, and secure transportation of goods, while delivering exceptional customer experiences.
Job SummaryWe're seeking an experienced Operations Supervisor to lead our PM operations team. As a key member of our team, you'll be responsible for driving operational excellence, managing and controlling aspects of the operations, and developing and influencing positive team outcomes.
Key Responsibilities- Lead and motivate a high-performing team to deliver exceptional service through effective communication, leadership, and performance management.
- Analyze operational results and take proactive measures to meet targets for service quality, cost optimization, and loss prevention.
- Cultivate a customer-centric culture by implementing initiatives that enhance satisfaction and loyalty.
- Utilize standard tools for reporting, measurement, and resource management to drive efficiency and cost-effectiveness.
- Champion continuous improvement initiatives and share best practices across the team.
- Implement optimization programs to enhance service levels while managing costs.
- Identify training needs and develop strategies for team development and growth.
- Experience in an operations environment.
- Strong understanding of optimization processes and business fundamentals.
- Proficiency in operational technology and tools.
- Track record of driving continuous improvement and achieving results.
- Excellent communication skills and ability to work in a multicultural environment.
- Demonstrated experience in training, coaching, and team management.
- Professional certification or equivalent experience preferred.
- People management experience, preferably in operations.
- Opportunities for career advancement and professional growth.
- Comprehensive training and development programs.
- Competitive compensation and benefits package.
- Recognition and rewards for outstanding performance.
We're an equal opportunities employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional results and making a difference in the logistics industry, we encourage you to apply.
