Operations Manager

3 weeks ago

Port Adelaide Enfield, Australia FedEx Express Full time
Operations Supervisor Job Description

As an Operations Supervisor at FedEx Express, you will be responsible for leading our PM operations – this will involve handling all FedEx products with a major focus on domestic priority and international freight.

Your focus will be to drive operational excellence by managing and controlling aspects of the operations whilst developing and influencing positive team outcomes. Comprehensive knowledge and experience in the areas of operations/logistics, sales, industrial relations, and contemporary leadership principles are important.

Key Responsibilities:

  • Lead, motivate, and empower our team to deliver exceptional service through effective communication, leadership, and performance management.
  • Analyze operational results and take proactive measures to meet targets for service quality, cost optimization, and loss prevention.
  • Cultivate a customer-centric culture by implementing initiatives that enhance satisfaction and loyalty.
  • Utilize standard tools for reporting, measurement, and resource management to drive efficiency and cost-effectiveness.
  • Champion continuous improvement initiatives and share best practices across the team.
  • Implement optimization programs to enhance service levels while managing costs.
  • Identify training needs and develop strategies for team development and growth.

About You:

  • Experience in an operations environment.
  • Strong understanding of optimization processes and business fundamentals.
  • Proficiency in operational technology and tools.
  • Track record of driving continuous improvement and achieving results.
  • Excellent communication skills and ability to work in a multicultural environment.
  • Demonstrated experience in training, coaching, and team management.
  • Professional certification or equivalent experience preferred.
  • People management experience, preferably in operations.

What's in it for you?

At FedEx Express, we offer a range of benefits and opportunities for growth and development. These include:

  • Health & wellness, employee assistance, and rewards and recognition programs.
  • Special employee discounts on computers, electronics, health insurance, travel packages, and much more...

Our Commitment to Equal Opportunities:

We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness, and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state, or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

Join our team:

At FedEx Express, we are looking for talented individuals who share our values and are passionate about delivering exceptional service. If you are a motivated and results-driven professional with a strong understanding of operations and logistics, we encourage you to apply for this exciting opportunity.

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