Retail Operations Manager

2 weeks ago


Sydney, New South Wales, Australia Woolworths Group Full time

We are seeking an experienced Retail Operations Manager to join our team at Woolworths Group. As a key member of our organization, you will be responsible for leading a team of Replenishment Support Specialists who provide support, business, and system knowledge to the Group Replenishment and Big W Teams.

The successful candidate will have experience in a similar role in a large FMCG/Retail environment and proven experience leading a team and influencing multiple cross-functional teams when implementing change. You will also have the ability to determine root cause on a variety of unstructured and complex system problems – utilising advanced technical skills in SQL, database interrogation, and ERP system use.

About the Role:
  • Lead a team of Replenishment Support Specialists to ensure stability in the Replenishment systems, including Replenishment Central, SAP, Webi, Tableau, GCP, Fulfilment (ASR), and SAP UDF.
  • Represent Group Replenishment and Big W on all system projects, guiding, leading, and managing the performance of the Replenishment Support team.
  • Ensure that the team's goals are aligned in achieving the total Replenishment Team strategy.

You will work closely with IT partners to build strong and robust relationships, making recommendations on system and process improvements. This is an exciting opportunity to make a meaningful impact and contribute to the growth and success of our organization.

About the Company:

We are Woolworths Group, one of the largest employers in Australia and New Zealand. We strive to create a truly inclusive workplace where everyone feels they belong, can be their best selves, and reach their full potential. Our culture thrives on mutual respect, care, curiosity, openness, and a proactive attitude. We continually seek ways to pair, collaborate, support, and learn from each other as a team.

What You'll Experience:
  • A global business with endless career possibilities around every corner and across every discipline.
  • A progressive and flexible 'work from anywhere' policy that gives you the opportunity to harmonize work, life, and your wellbeing.
  • Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivizes purpose-driven work.

We embrace diversity of thought and love to take on challenges with a pragmatic and innovative approach. Our salary for this position is $120,000 - $180,000 per annum, depending on experience. If you're excited to turn today's blue sky thinking into a better tomorrow for future generations, apply now.



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