Customer Service Representative

2 days ago

Casino, Australia beBeeCashier Full time $45,000 - $65,000
Job Description
To be successful in this role, you will be responsible for handling cash transactions, balancing bank drawers and ensuring accuracy throughout the process.

Key Responsibilities
  • Balance assigned bank accurately.
  • Cash gaming tokens and coins into money for guests in a courteous and timely manner.
  • Cash travelers' checks for currency.
  • Redeem guests' scripts, coupons and receipts for currency.
  • Maintain a working knowledge of the facilities, as well as special events on property, to advise guests as necessary.
  • Assist other cashiers in the cage when needed.
  • Facilitate the flow of information by attending regularly-scheduled departmental meetings.
  • Remain accountable for the accuracy and thoroughness of departmental records and reports.
  • Work under pressure in a fast-paced atmosphere.
  • Provide excellent service to all team members and guests.

Required Skills and Qualifications
To be considered for this role, you must possess the following skills and qualifications:

Essential Requirements
  • Possess a high school diploma, G.E.D. or equivalent.
  • Have money-handling experience and the ability to operate a 10-key.
  • Pass a math test.
  • Possess excellent communication and writing skills.
  • Maintain a high level of confidentiality.
  • Pass a mandatory drug test.
  • Be at least 21 years old.
  • Be able to communicate proficiently in English.

Benefits
This role offers the opportunity to work in a dynamic environment with a competitive salary and benefits package.

Physical Demands
The physical demands of this role include being able to lift 45 pounds and occasionally more with assistance.

Work Environment
You will be required to work in a non-smoke free environment, in a noisy environment, and on all shifts, weekends, holidays and special events.

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