Sales Channel Director for Victoria and Tasmania

2 weeks ago


Melbourne, Victoria, Australia Lendi Full time

Company Overview

Lendi Group is a leading provider of home loans and financial services in Australia. As a General Manager, you will play a key role in driving the performance and growth of our sales channels in Victoria and Tasmania.

Key Responsibilities

  1. Develop and implement strategies to drive sales growth and channel performance in VIC/TAS, ensuring alignment with the broader business strategy and operating model.
  2. Lead and manage a diverse team of Sales Managers, Retail Business Consultants, and support services, fostering a culture of continuous improvement and excellence in execution.
  3. Navigate complex dynamics, including managing channel conflicts and fostering key strategic partnerships, to drive business success.
  4. Collaborate with the Chief Distribution Office and fellow State Managers to reinforce alignment with Lendi Group Vision and Values throughout the organization.
  5. Design and lead the implementation of initiatives to adjust and reshape the Business Value Proposition (BVP), Business Experience (BX), and economics of the Distribution channels.
  6. Foster engagement and commitment within sales teams to drive growth of the Lendi and Aussie brands and business across all channels.
  7. Provide coaching to Sales Managers to enhance their leadership abilities and uphold consistent customer service standards.
  8. Implement effective performance management processes to address deviations from required standards or behavioral issues.

Requirements

  • Experience in a senior relationship management role in the mortgage industry.
  • Experience in channel management and franchising advantageous.
  • Demonstrated capability to lead a large, high-performing Sales team.
  • Demonstrated strategic thinking at General Manager level.
  • High-level communication skills, both written and verbal.
  • Confident communicator, able to present ideas to the Executive Team and below.
  • Strong interpersonal skills with ability to build and maintain relationships.

About Lendi Group

Lendi Group is a people-first company that invests in initiatives to promote a healthy work environment, such as offering an Employee Assistance Program and social groups like our industry-leading Women in Technology group. Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. We are a 2024 Circle Back Initiative Employer, committed to a positive candidate experience and responding to every applicant.



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