Sales Channel Director for Victoria and Tasmania
2 weeks ago
Company Overview
Lendi Group is a leading provider of home loans and financial services in Australia. As a General Manager, you will play a key role in driving the performance and growth of our sales channels in Victoria and Tasmania.
Key Responsibilities
- Develop and implement strategies to drive sales growth and channel performance in VIC/TAS, ensuring alignment with the broader business strategy and operating model.
- Lead and manage a diverse team of Sales Managers, Retail Business Consultants, and support services, fostering a culture of continuous improvement and excellence in execution.
- Navigate complex dynamics, including managing channel conflicts and fostering key strategic partnerships, to drive business success.
- Collaborate with the Chief Distribution Office and fellow State Managers to reinforce alignment with Lendi Group Vision and Values throughout the organization.
- Design and lead the implementation of initiatives to adjust and reshape the Business Value Proposition (BVP), Business Experience (BX), and economics of the Distribution channels.
- Foster engagement and commitment within sales teams to drive growth of the Lendi and Aussie brands and business across all channels.
- Provide coaching to Sales Managers to enhance their leadership abilities and uphold consistent customer service standards.
- Implement effective performance management processes to address deviations from required standards or behavioral issues.
Requirements
- Experience in a senior relationship management role in the mortgage industry.
- Experience in channel management and franchising advantageous.
- Demonstrated capability to lead a large, high-performing Sales team.
- Demonstrated strategic thinking at General Manager level.
- High-level communication skills, both written and verbal.
- Confident communicator, able to present ideas to the Executive Team and below.
- Strong interpersonal skills with ability to build and maintain relationships.
About Lendi Group
Lendi Group is a people-first company that invests in initiatives to promote a healthy work environment, such as offering an Employee Assistance Program and social groups like our industry-leading Women in Technology group. Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. We are a 2024 Circle Back Initiative Employer, committed to a positive candidate experience and responding to every applicant.
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