Customer Service Ambassador

2 weeks ago


Cairns, Queensland, Australia Converse Full time
About Us

Converse is a place where people come together to break barriers and push out the edges of what can be. As a Customer Service Ambassador at Converse, you will be part of a team that thrives by embracing diversity and rewarding imagination. Our culture seeks achievers, leaders, and visionaries who can grow, think, dream, and create.

The Role

As a key member of our team, you will be responsible for delivering exceptional customer experiences, achieving sales targets, and promoting the Converse brand. Your key responsibilities will include:

  • Delivering a solution-oriented approach to customer queries, ensuring timely and focused resolutions.
  • Creating opportunities to engage with customers, build relationships, and drive sales.
  • Representing the brand in a positive and professional manner, inspiring a shared vision and promoting teamwork.
  • Promoting innovation and energy, always looking for ways to improve processes and customer experiences.


About You

We are looking for someone who:

  • Has a love for the Converse brand and a passion for delivering exceptional customer experiences.
  • Has retail or hospitality experience, with a strong focus on customer service and sales.
  • Is always looking for ways to improve processes and customer experiences.


Why Us?

As a Customer Service Ambassador at Converse, you will have access to a range of benefits, including:

  • Opportunities for career development and growth.
  • A competitive salary and benefits package.
  • A fun and dynamic work environment.


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