Customer Service Ambassador
2 weeks ago
Converse is a place where people come together to break barriers and push out the edges of what can be. As a Customer Service Ambassador at Converse, you will be part of a team that thrives by embracing diversity and rewarding imagination. Our culture seeks achievers, leaders, and visionaries who can grow, think, dream, and create.
The Role
As a key member of our team, you will be responsible for delivering exceptional customer experiences, achieving sales targets, and promoting the Converse brand. Your key responsibilities will include:
- Delivering a solution-oriented approach to customer queries, ensuring timely and focused resolutions.
- Creating opportunities to engage with customers, build relationships, and drive sales.
- Representing the brand in a positive and professional manner, inspiring a shared vision and promoting teamwork.
- Promoting innovation and energy, always looking for ways to improve processes and customer experiences.
About You
We are looking for someone who:
- Has a love for the Converse brand and a passion for delivering exceptional customer experiences.
- Has retail or hospitality experience, with a strong focus on customer service and sales.
- Is always looking for ways to improve processes and customer experiences.
Why Us?
As a Customer Service Ambassador at Converse, you will have access to a range of benefits, including:
- Opportunities for career development and growth.
- A competitive salary and benefits package.
- A fun and dynamic work environment.
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