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Dive Operations and Front Desk Professional

2 weeks ago

Townsville, Queensland, Australia beBeeProfessional Full time $60,000 - $80,000

Job Title: Dive Operations and Front Desk Professional

Job Description:

We are seeking a motivated and customer-focused individual to fill a unique role in our team. As a Dive Operations and Front Desk Professional, you will be responsible for balancing dive operations with front-of-house service in a busy, fun, and rewarding environment.

Key Responsibilities:
  • Welcome customers and deliver top-notch service at our retail office
  • Handle phone and email enquiries with professionalism and warmth
  • Manage bookings for snorkel and dive tours (online, phone & in-person)
  • Support day-to-day retail sales, including product advice and stock upkeep
  • Assist on trips as a Divemaster or Instructor (based on qualifications and trip needs)
  • General administration and office tasks to keep things running smoothly
Requirements:
  • Certified PADI Divemaster or Instructor (SSI DM also considered)
  • Excellent communication and organisational skills
  • A calm, flexible multitasker with a proactive attitude
  • A team player who thrives in a busy, customer-facing environment
  • Previous experience in tourism, retail or bookings is highly desirable
Why Work With Us?
  • Be part of a friendly and passionate crew that lives and breathes the ocean
  • Work in one of Australia's best diving regions
  • Gain hands-on experience in both dive operations and front-of-house coordination
  • Room to grow – we support professional development