Operations Manager

7 days ago

Eastern Creek, Western Australia Amazon Full time

Amazon Logistics is seeking a skilled Operations Supervisor to support the Operations Shift Manager in driving innovation and execution in transportation networks. The ideal candidate will have a strong track record of motivating teams to meet targets and productivity expectations, while also taking responsibility for tracking attendance and workflow.

Key responsibilities include:

  • Supporting the development of a strong culture of health and safety practices and initiatives
  • Supporting daily management of department duties
  • Deputizing for the Operations Shift Manager as required
  • Carrying out debriefs of all staff and ensuring accurate completion of paperwork
  • Carrying out duties in accordance with Standard Operating Procedures (SOPs)
  • Assigning work to staff as required to support workflow and daily metrics
  • Supporting the Operations Shift Manager in ensuring sufficient resourcing for the function, including call-outs for training needs, absence, and performance management
  • Assisting with the training of new associates to ensure they have the necessary knowledge to carry out tasks
  • Assisting the Operations Shift Manager with tracking, trending, and reporting of departmental metrics
  • Assisting the Operations Shift Manager in analyzing and understanding the reasons behind success and failure in meeting departmental and Delivery Station goals
  • Tracking and reporting of hours and schedules for Associates
  • Following up and solving process-related area issues as required
  • Ensuring equipment defect reporting is completed to a high standard

Please note that the shift pattern is based on 4 days on and 3 days off.

Basic qualifications include:

  • Experience managing teams
  • Experience with planning, performance metrics, and process improvement
  • Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred qualifications include:

  • Experience in logistics
  • Experience with data analysis

Amazon is committed to a diverse and inclusive workplace and is an equal opportunity employer.

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