Quality Assurance Manager

3 weeks ago

Melbourne, Victoria, Australia Healthcare Australia Full time
Job Description

The Quality Assurance and Audit Manager is responsible for implementing and managing a comprehensive internal and external Quality Assurance (QA) program for primary healthcare services. This role ensures compliance with relevant health service requirements and standards.

Key Responsibilities:

  • Develop and implement audit plans and schedules during the transition to new primary healthcare services.
  • Establish a comprehensive internal and external QA program to measure compliance with health service requirements.
  • Conduct internal audits according to established standards and the planned audit schedule.
  • Collaborate with internal departments, external healthcare providers, government agencies, and other stakeholders to improve quality and compliance.
  • Work closely with the Clinical Governance Lead, Chief Health Advisor, and Director of Clinical Services.

Qualifications:

  • Possess exceptional attention to detail, strong analytical and advanced writing skills, emotional intelligence, and exceptional verbal communication.
  • Intermediate MS Office proficiency, excellent organizational abilities, and the capacity to influence stakeholders at all levels.
  • Meet deadlines, take initiative, and adapt working hours as needed.

Experience:

  • Hands-on audit experience across multiple industries, with a preference for healthcare.
  • In-house consultancy experience highly desirable.
  • Project management exposure preferred.

Our Culture:

We are a team working together, respecting human relationships and aiming to make a big difference in people's lives across the country. We embrace a culture of inclusivity and align our actions with Our Values:

We are accountable | We care | We are team players | We are leaders | We understand your needs

Healthcare Australia will continue to grow at exponential levels over the next few years and offers significant career advancement opportunities. This is an opportunity to make your mark within a friendly, supportive, and growing organisation. At HCA, we are committed to embracing diversity and committed to providing a safe working environment.

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