Medical Information Specialist

1 week ago

Melbourne, Victoria, Australia beBeeExpert Full time $90,000 - $110,000
Job Overview

We are seeking a Medical Information Specialist to provide timely and accurate medical information to external customers.

This is a highly specialized role that requires strong knowledge of medical terminology, pathophysiology, pharmacology, regulations, and industry standards.

  • Responsibilities:
    • Respond to customer inquiries via contact center and website/email, adhering to regulations and internal policies.
    • Provide labeled and unlabeled medical/safety information responses in accordance with regulatory requirements.
    • Translate medical terminology from English to Japanese and vice versa, with a strong emphasis on written translation.
    • Identify, document, and report adverse events, pregnancy reports, special situations, and product complaints within required timeframes.
    • Formulate accurate responses using approved labeling, company standard responses, published literature, and other data.
Requirements

To be successful in this role, you will need:

  • Native-level Japanese language skills (verbal and written) with excellent grammar and translation accuracy.
  • Strong knowledge of medical terminology, pathophysiology, pharmacology, regulations, and industry standards in Japanese.
  • Ability to interpret scientific information and communicate clear, accurate responses.
  • Qualified Pharmacist with minimum 2 years' clinical experience in a hospital, community, or industry setting.
What We Offer

We offer a competitive compensation package and opportunities for career growth and development.

If you are a motivated and detail-oriented individual with a passion for providing excellent customer service, we encourage you to apply for this exciting opportunity.

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