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Patient Services Representative

1 week ago

Melbourne, Victoria, Australia St Vincent's Health Australia Full time

Patient Services Representative sought at St Vincent's Health Australia We are looking for a friendly and detail-oriented individual to provide exceptional customer service to our patients and families. This role involves communicating with patients, managing patient information systems, and working collaboratively with healthcare professionals.

About the Role:

  • Communicate effectively with patients and families to understand their needs and concerns.
  • Manage patient information systems, including data entry, record management, and communication with patients and families.
  • Collaborate with clinical teams to ensure accurate and timely information is maintained in patient records.

Requirements:

  • 1+ year of experience in healthcare customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work accurately and efficiently in a fast-paced environment.

Why Join Us:

  • Join a values-based organization that prioritizes high-quality care and compassion.
  • Contribute to a dynamic and supportive team environment.
  • Enjoy opportunities for professional growth and development.