Mid-Tier IT Support Specialist

1 week ago

Perth, Western Australia beBeeProfessional Full time $60,000 - $90,000
Managed Services IT Professional

First Focus is Australia's leading mid-market Managed Service Provider, known for its stability and focus. With over 15 years of consistent growth, the company continues to win new clients and evolve its solutions.

The organization prides itself on being a great place to work, with a dynamic culture, clear vision, and strong leadership. They only hire exceptional individuals and seek an IT professional with expertise in managed services and mid-tier client needs.

As a leading MSP-specialized Service Desk expert in Australia, you will be part of a team that understands the challenges of Service Desk specialists. You will work with clients and colleagues to ensure you have time for training and development.

Key duties include:

  • Providing remote service desk support for various environments
  • Delivering support for Azure, VMware, and Citrix cloud infrastructure
  • Performing a wide range of support across multiple technologies
  • Occasional project team work to deploy solutions for customers

Requirements include:

  • Advanced understanding of end-user support and Active Directory
  • Comprehensive knowledge of Windows Server, Azure, and Exchange
  • Genuine exposure across technical infrastructure from desktop to firewall, including LAN & WAN networking
  • Understanding of ticketing systems and customer service principles

Benefits include:

  • Competitive package with flexible arrangements
  • Free access to coaching sessions from qualified psychologists or counsellors
  • Hybrid working arrangements for work-life balance
  • Up to 10 paid training days per year and support for certifications and qualifications
  • Weekly internal training sessions and library
  • Opportunities for personal and professional development with the FastTrack mentor program
  • MAD Council focusing on equality, charity, and the environment
  • Option of a Tesla company car (conditions apply)
  • Regular social events and a great team culture

  • Mid-Tier Firm Seeks Experienced Associate

    1 week ago

    Perth, Western Australia beBeeLitigation Full time $80,000 - $120,000

    Associate - Litigation - Insolvency & RestructuringThis national mid-tier firm is seeking an experienced professional to join their Perth-based team. The ideal candidate will have a collaborative mindset, strong interpersonal skills, and the ability to work closely with senior colleagues.The role offers a challenging and varied workload, including complex...

  • NDIS Specialist Support Coordinator

    2 weeks ago

    Perth, Western Australia Specialist Support Coordination Services Full time $60,000 - $80,000 per year

    Position Available:NDIS Specialist Support CoordinatorAre you a Physiotherapist, Occupational Therapist or Registered Nurse seeking a change in pace? Looking to step away from the treatment room but still make a meaningful impact? Join our team as a Specialist Support Coordinator / Clinical Case Manager and take your career in an exciting new directionSSCS...

  • Support Technician

    2 weeks ago

    Perth, Western Australia First Focus IT PL Full time $80,000 - $120,000 per year

    First Focus is Australia's best mid-market Managed Service Provider, bar none (we were just voted Australia's best for the 8th year running on Cloud Tango). We are growing fast and now have over 300 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15 years of consistent growth and...

  • Systems Engineer

    2 weeks ago

    Perth, Western Australia Transparency IT Full time $90,000 - $120,000 per year

    This one's for the true technicians. The master craftsman that loves to do things properly and at scale. It'll appeal if you're technically smart, at the top of your game for the company you're in but you're running out of challenges.Perhaps half your role is projects and half escalated support. This role is 100% systems/cloud projects at the mid tier and...

  • Expert Customer Support Specialist

    1 week ago

    Perth, Western Australia beBeeCAREER Full time $90,000 - $120,000

    Technical Account Manager Position Overview">As a Technical Account Manager, you will play a vital role in delivering exceptional support and advice to our clients. This is an exciting opportunity for someone with a passion for helping businesses understand and utilize technology to drive their success.Our ideal candidate will have substantial experience...

  • Senior Tax Specialist

    2 weeks ago

    Perth, Western Australia beBeeTax Full time $100,000 - $140,000

    Unlock Your Potential as a Tax SpecialistJob DescriptionWe are seeking an experienced tax specialist to join our corporate tax team. As a key member of our team, you will be responsible for delivering high-quality tax services to our clients, including corporate income tax compliance, and the preparation and review of income tax returns and tax accounting...

  • Tax Specialist

    5 days ago

    Perth, Western Australia beBeeTax Full time $85,700

    Corporate Tax Consultant Job Description">">As a Corporate Tax Consultant, you will be responsible for delivering taxation services to allocated corporate clients, including corporate income tax compliance, and the preparation and review of income tax returns and tax accounting calculations.Key Responsibilities:Deliver high-quality taxation services for...

  • Property Lawyer Specialist Opportunity

    2 weeks ago

    Perth, Western Australia beBeePROPERTY LAW SPECIALIST Full time $120,000 - $180,000

    ">Property Law Career OpportunitiesWe are seeking a skilled and motivated lawyer to join our growing team in a dynamic environment. As a property law specialist, you will have the opportunity to work with top-tier clients, handle a broad spectrum of property-related legal matters, and contribute to a firm known for its innovation and national reach.This...

  • Operational Support Specialist

    4 days ago

    Perth, Western Australia beBeeReliability Full time $100,000 - $140,000

    Job OverviewThe Operational Support Specialist plays a pivotal role in ensuring the seamless operation of Autonomous Haulage System's Software and Hardware. This individual will provide Tier 2 support to resolve technical issues efficiently, minimizing downtime and maximizing system availability.This role requires strong analytical skills to review support...

  • Security Expert

    2 weeks ago

    Perth, Western Australia beBeeCybersecurity Full time

    Protect Your Organization's SecurityFirst Focus is Australia's leading Managed Service Provider, delivering exceptional security solutions to mid-tier clients. We are a stable and very focused company with over 15 years of consistent growth.We pride ourselves on being a genuinely great place to work, with a dynamic culture, clear vision and strong...