Expert Customer Support Specialist

1 week ago

Perth, Western Australia beBeeCAREER Full time $90,000 - $120,000
Technical Account Manager Position Overview">

As a Technical Account Manager, you will play a vital role in delivering exceptional support and advice to our clients. This is an exciting opportunity for someone with a passion for helping businesses understand and utilize technology to drive their success.

Our ideal candidate will have substantial experience working with diverse client scales and possess technical and business competence across areas within the IT infrastructure domain. They will be able to demonstrate success managing relationships with small to mid-scale clients across various industries and market verticals.

The successful candidate will also possess a deep understanding of Managed Services and the needs of small and mid-tier clients. They will be able to provide genuine customer service and deliver pre-sales consulting, making them a perfect fit for this role.

This position offers a competitive package, including 100% salary and 0% commission, as well as opportunities for personal and professional development through our FastTrack mentor, Leadership Lab, and Leadership Academy training programs. We also offer flexible working arrangements, regular social events, and a great team culture.

Key Responsibilities:
  • ">
  • Deliver outstanding support and advice to clients">
  • Manage relationships with small to mid-scale clients">
  • Provide pre-sales consulting and technical expertise">
  • Work closely with our service desk, field techs, and engineering teams">
Requirements:
  • ">
  • Substantial experience working with diverse client scales">
  • Technical and business competence across areas within the IT infrastructure domain">
  • Success managing relationships with small to mid-scale clients">
  • Deep understanding of Managed Services and the needs of small and mid-tier clients">
  • Passion for helping businesses understand and utilize technology">
What We Offer:
  • ">
  • Competitive package">
  • 100% salary and 0% commission">
  • Flexible working arrangements">
  • Regular social events">
  • Great team culture">
Why Choose Us?

We are a stable and very focused company, with over 15 years of consistent growth. We pride ourselves on being a genuinely great place to work, with a dynamic culture, clear vision, and strong leadership. Our values are based around keeping everyone informed, aligned, supported, and rewarding performance. We welcome applications from Neurodiverse candidates and appreciate disclosure along with the application.

  • NDIS Specialist Support Coordinator

    2 weeks ago

    Perth, Western Australia Specialist Support Coordination Services Full time $60,000 - $80,000 per year

    Position Available:NDIS Specialist Support CoordinatorAre you a Physiotherapist, Occupational Therapist or Registered Nurse seeking a change in pace? Looking to step away from the treatment room but still make a meaningful impact? Join our team as a Specialist Support Coordinator / Clinical Case Manager and take your career in an exciting new directionSSCS...

  • Expert Customer Support Specialist

    1 week ago

    Perth, Western Australia beBeeCustomer Full time $80,000 - $120,000

    Noteworthy positions exist for customer service experts to deliver exceptional support to clients.Key Responsibilities:Customer service professionals should provide high-level customer service with attention to detail and excellent communication skills.Team members will work effectively within a team environment, prioritizing complex workloads and meeting...

  • Client Support Officer

    1 week ago

    Perth, Western Australia Customer Support Services Full time

    Client Support Officer (Pool) Salary: Location: Innaloo Closing Details: Work Type: Fixed Term - Full Time, Fixed Term - Part Time, Permanent - Full Time, Permanent - Part Time Join Our Talent Pool – Support safer roads and stronger communities, your work matters here...The OpportunityThis Level 2 position plays a vital role in managing infringement...

  • Customer Support Specialist

    2 weeks ago

    Perth, Western Australia Humane Society International Full time

    Solv is owned by Health & Safety Institute (HSI) - a leader in Environmental Health and Safety (EHS) and workforce development software, training and compliance solutions.Solv delivers simple, secure and effective online systems that make it easier for businesses to manage their workplace health, safety, injury and claims information.Our clients are some of...

  • Customer Support Specialist

    2 weeks ago

    Perth, Western Australia Humane Society International Full time

    Solv is owned by Health & Safety Institute (HSI) - a leader in Environmental Health and Safety (EHS) and workforce development software, training and compliance solutions.Solv delivers simple, secure and effective online systems that make it easier for businesses to manage their workplace health, safety, injury and claims information. Our clients are some of...

  • Customer Support Specialist

    2 weeks ago

    Perth, Western Australia Humane Society International Full time

    Solv is owned by Health & Safety Institute (HSI) - a leader in Environmental Health and Safety (EHS) and workforce development software, training and compliance solutions.Solv delivers simple, secure and effective online systems that make it easier for businesses to manage their workplace health, safety, injury and claims information. Our clients are some of...

  • Customer Support Specialist

    2 weeks ago

    Perth, Western Australia HSI Full time $60,000 - $80,000 per year

    Solv is owned by Health & Safety Institute (HSI) - a leader in Environmental Health and Safety (EHS) and workforce development software, training and compliance solutions.Solv delivers simple, secure and effective online systems that make it easier for businesses to manage their workplace health, safety, injury and claims information. Our clients are some of...

  • Customer Service Expert

    1 week ago

    Perth, Western Australia beBeeCustomer Full time $40,000 - $60,000

    About usWe're a fast-paced workplace with close to 10,000 team members and a national footprint across Australia.We're passionate about delivering a wide range, low prices, and great service. Our team members are customer service specialists who work together to ensure great customer service is always delivered.As an expert advisor, you will provide advice...

  • Customer Experience Expert

    1 week ago

    Perth, Western Australia O'Brien Glass Industries Limited Full time

    **Do you love providing customers with the best positive experience?****Have a bubbly and outgoing personality?****Then this is the position for you**Our Customer Service Team is the first point of contact to our AutoGlass customers.Our Morley Branch are looking for an experience Customer Experience Expert with Administration experience to start ASAP and be...

  • Specialist Support Coordinator

    1 week ago

    Perth, Western Australia Ark Support Coordination Full time $104,000 - $130,878 per year

    Company DescriptionArk Support Coordination is a social work-based organization focusing on supporting individuals with disabilities within the NDIS framework. The team has extensive experience in providing support to those with complex support needs, including those facing challenges such as justice system involvement, hospital discharges, child protection,...