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Residential Care and Services Director

2 months ago


City of Manningham, Australia Baptcare Careers Full time
About the Role

We are seeking a motivated and experienced leader to join our Baptcare The Orchards facility in Doncaster East, Victoria on a full-time basis, Monday to Friday.

As a Residential Care and Services Director, you will be responsible for ensuring the Facility maintains a high-quality level of consumer-centred care and services for their customers and stakeholders across all aspects focused on the consumer's whole person's well-being experience.

You will provide leadership to your local team, enabling and influencing them to perform at their best within the Baptcare business and value framework.

Key Responsibilities
  • Quality Care and Compliance: Ensure the Facility meets and exceeds aged care quality and safety standards.
  • People Management: Lead and manage a team of staff, promoting a consumer-focused service and ensuring the well-being of residents, staff, and other key stakeholders.
  • Operational Performance: Oversee the day-to-day operations of the Facility, ensuring efficient and effective delivery of services.
  • Financial Performance: Manage the Facility's budget and financial resources, ensuring sound financial management and decision-making.
About You

You will have previous experience and proven ability to lead a team of staff and maximise outcomes in performance and Resident care. With outstanding communication skills, you will promote a consumer-focused service – internally and externally - and be confident in leading individuals to be successful in their given role.

You will ideally bring the following:

  • Minimum 3-5 years' experience in a leadership role.
  • Tertiary qualification in a related field (Health or Aged Care).
  • Excellent interpersonal skills, the ability to supervise and motivate staff and work collaboratively within a team.
  • Contemporary understanding and working knowledge of a continuous improvement framework/system.
  • Demonstrate a commitment to best practices in aged care, maintaining an optimal level of dignity, comfort, and quality of life for care recipients living in our aged care facilities.
What We Offer

Baptcare is a purpose-driven and faith-based organisation working across Victoria, Tasmania, and South Australia, providing residential and community care for older people and support to children, families, and people with disability, financially disadvantaged people and people seeking asylum.

We offer a competitive salary, plus access to the tax benefits of salary packaging and novated leasing. Ongoing professional development and team-building opportunities are also available.

As a member of our team, you will have the opportunity to work in a supportive and inclusive environment, making a positive impact on the lives of our vulnerable community members.