Residential Care Specialist

1 week ago

Cairns City, Queensland, Australia SOUTHERN CROSS SUPPORT SERVICES Full time
Job Title: Residential Care Worker

At Southern Cross Support Services, we are dedicated to delivering exceptional care and support to young people in residential placements and within the community.

We value and prioritise the well-being of both our clients and our team members. By adopting frameworks such as The Sanctuary Model, a trauma-informed model of care, we foster the emotional, social, moral, physical, and cultural wellbeing of everyone associated with SCSS.

Key Responsibilities:
  • Provide direct care and supervision to young people in a residential setting.
  • Develop and implement individualised care plans.
  • Assist with daily activities, including personal care, education, and recreational activities.
  • Promote a safe and positive living environment.
  • Build trusting relationships with young people, offering emotional support and guidance.
  • Maintain accurate records and documentation.
  • Follow organisational policies and procedures to ensure the safety and well-being of young people.
Requirements:
  • Previous experience working with young people in a residential or similar care setting (not essential)
  • A genuine passion for supporting and empowering young people.
  • Understanding of child development and trauma-informed care practices.
  • Flexibility to work shifts, including evenings, weekends, and holidays.
  • Ability to use and access a smartphone for clocking in/out and shift notes.
What We Offer:
  • Ongoing Learning & Development
  • Annual FREE Flu Vaccination
  • Reimbursement to maintain First Aid & CPR
  • CEO Scholarship Program
  • Sonder complete care platform – 24/7 support
  • Corporate Health Care Partners
  • Recognition – Employee of the Month, 5 & 10 year Service Awards

SCSS and our partner companies are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures are respected, and that a variety of perspectives are not only welcome – they are essential to our success.

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