Dynamic Operations Leader
1 week ago
We are seeking an experienced and dynamic Assistant Manager to join our team at ALH Hotels in the Northern Territory. As a key member of our management team, you will be responsible for leading and developing a high-performing team to deliver exceptional guest experiences.
Key Responsibilities
- Leading and developing a large, multi-skilled team to achieve business targets and deliver exceptional guest experiences.
- Managing the day-to-day operations of the venue, including opening and closing procedures, back-of-house administration, recruiting and rostering team members, and providing exceptional customer service.
- Developing and implementing initiatives to drive business growth and improve operational efficiency.
- Providing coaching and training to team members to ensure they have the skills and knowledge needed to deliver exceptional guest experiences.
What We're Looking For
- At least 2 years' experience in a hospitality or retail leadership role, preferably with experience in managing food, bars, and gaming operations.
- Proven ability to lead, develop, and coach a large, multi-skilled team to achieve business targets and deliver exceptional guest experiences.
- Strong operational experience to achieve financial and business targets, including managing budgets, inventory, and staff performance.
- Highly developed customer service skills and the ability to provide exceptional guest experiences.
- Current industry RSA and RSG/RCG qualifications.
What We Offer
- An exclusive discount card for ALH Hotels, BWS, Dan Murphy's, and other Endeavour Group brands.
- Access to a range of free services to support your physical, mental, and financial wellbeing.
- Opportunities for career development and growth within the Endeavour Group.
- A dynamic and supportive work environment with a focus on teamwork and collaboration.
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