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Customer Service Representative

2 months ago

Silverwater, New South Wales, Australia Adbri Full time
{"title": "Customer Service Officer", "description": "About the Role

We are seeking a Customer Service Officer to join our team at our Silverwater office in New South Wales. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our premixed concrete business.

Key Responsibilities:

  • Ensure safety, health, and environment standards are maintained
  • Provide professional and efficient customer service via phone and other communication channels
  • Take and input concrete orders within an allocated section of the Sydney Metropolitan concrete business
  • Maintain effective communication with plant staff and other departments within the business

Requirements:

  • Commitment to health, safety, and environment policies and procedures
  • Excellent communication and interpersonal skills
  • Good understanding of the Sydney metropolitan area
  • Accuracy and consistency are essential, along with exceptional customer service skills
  • Proven customer service experience is required, with good problem-solving abilities and a strong work ethic

About Us

Hy-Tec is a leading supplier of premixed concrete, aggregates, and sands to the commercial, industrial, civil, and residential construction sectors. As a fully owned entity of Adbri Limited, we are committed to providing a safe and supportive work environment that values diversity and innovation.

Adbri is a constructions materials and industrial minerals manufacturing company that has been building a better Australia since 1882. With a strong presence in the market, we are dedicated to delivering exceptional customer service and building long-term relationships with our customers.

", "company": "Hy-Tec", "location": "Silverwater, New South Wales"}