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Technical and Operational Training Manager

2 months ago

Melbourne, Victoria, Australia Vocus Full time
About the Role

We are seeking a highly skilled and experienced Training and Development Lead to join our team at Vocus. As a key member of our Learning and Organisational Development team, you will be responsible for designing, implementing, and leading training and learning-oriented programs of work.

Key Responsibilities
  • Design and develop comprehensive training programs, resources, and materials to meet the needs of our employees.
  • Program management and coordination of all technical and operational training activity, ensuring seamless execution and implementation.
  • Develop and maintain relationships with vendors, ensuring the delivery of high-quality training solutions.
  • Establish and maintain knowledge of all systems, products, and services, ensuring a deep understanding of our business operations.
  • Undertake training needs analyses, recommending and delivering best-in-class training solutions to drive business outcomes.
Requirements
  • Proven experience in training and development, with a strong background in program management and coordination.
  • Excellent written and verbal communication and presentation skills, with the ability to engage stakeholders and drive business outcomes.
  • Extensive experience in designing learning solutions in a corporate or enterprise environment, with a focus on technical and operational training.
  • Experience in eLearning tools such as Articulate Rise, with a strong understanding of adult learning principles and instructional design.
  • Strong analytical and problem-solving skills, with the ability to collect and analyze data to inform training decisions.
What We Offer
  • A dynamic and supportive work environment, with opportunities for career growth and development.
  • A comprehensive benefits package, including flexible hours and a hybrid working environment.
  • The opportunity to work with a diverse and talented team, with a focus on delivering exceptional results and driving business success.