Facilities Expert

As a seasoned facilities expert, you will be responsible for ensuring the seamless operation of data centers. Your key objective will be to maintain exceptional standards of response to asset performance, complete assigned work, and address any abnormal operating conditions and housekeeping issues in a timely manner.

Key Responsibilities include:

• Ensuring that maintenance activities within the buildings are conducted with due regard to Health and Safety, business risk, and maintaining 100% uptime criteria
• Maintaining excellent standards of response to asset performance, completion of assigned work, and addressing any abnormal operating conditions and housekeeping issues proficiently
• Carrying out routine planned preventative maintenance tasks as required within and across HV and LV distribution systems, associated plant/equipment, and HVAC mechanical cooling/heating systems as determined by the CMMS system's work orders
• Monitoring BMS for running and alarm conditions when required
• Conducting building walk-rounds, taking meter readings from UPS, PDU's, and other electrical equipment to monitor capacity
• Investigating faults, identifying root causes, and effecting remedies
• Preparing accurate/timely service/incident reports as required
• Ensuring corrective/repair works are carried out in accordance with current regulations
• Assisting with equipment installation works and asset data capture as needed
• Participating in emergency call-out rosters providing cover for weekend and team member absences as required
• Developing a comprehensive understanding of the building(s) infrastructure and their layouts, functions, and complexities
• Delivering effective communication through advice, review, leadership, and direct contribution to team meetings, briefings, correspondence, monthly, and ad-hoc reporting as appropriate
• Serving as a point of contact during significant events or multi-discipline technical escalations occurring within the specified sites
• Participating in business continuity plans as necessary
• Ensuring data centre operations and CBRE business policies and processes are complied with at your sites i.e., effectively communicated, implemented, and adhered to within the contract
• Ensuring a customer focus within all areas of operational activities and maintaining effective relationships with key client contacts
• Managing contractors/suppliers to ensure maintenance, repairs, and operations are conducted to a high standard and in line with maintenance agreements/SLAs
• Promoting and maintaining the core values of our organization and presenting a professional image on-site at all times
• Managing other tasks as directed by the client
• Escalating relevant matters to superiors as soon as practically possible
• Providing relief to the Shift Lead during their absence

The ideal candidate will possess:

• Experience in maintaining critical & temperature control conditioned environments
• Detailed understanding and experience of the electrical and mechanical systems used in a data center environment including Feeders, Transformers, Generators, Fuel Systems, Switchgear, UPS systems, Battery banks, ATS/STS units, PDU/PMM units, Air handling units, chilled water systems, Fire Alarm systems, and Fire Suppression systems (pre-action sprinklers)
• Prior exposure to maintenance scheduling and subcontractor management and supervision
• Strong understanding of ticketing or workflow management systems and tools
• Experience of managing escalation and emergency issues
• HVAC/Refrigeration License is required
• Good building services knowledge
• Good Customer relationship skills
• Working knowledge of 'Permit to work' systems
• Understanding and interpreting technical drawings/processes
• Experience of CMMS and BMS systems
• Australian Citizenship is preferred