Regulatory Support Specialist

6 days ago

Central Coast Council, Australia beBeeAdministrative Full time $84,659 - $92,601
Regulatory Service Officer

The Regulatory Service Officer plays a vital role in delivering frontline advisory, triage and response functions, including leading or contributing to first-line response activities for critical workplace health and safety incidents. This position requires a motivated individual who can thrive in a high-volume, fast-paced regulatory environment.

This is an exciting opportunity to work in a dynamic team that values customer service, digital transformation, and regulatory reform. As a Regulatory Service Officer, you will have the chance to make a real impact on improving government services and helping people across NSW.

Key Responsibilities:
  • Provide high-level administrative support to senior managers, team coordinators, inspectors, and project officers.
  • Maintain accurate records, ensuring current and relevant information is available and policies, procedures, confidentiality, and privacy requirements are met.
  • Schedule meetings, manage calendars, prepare agendas, and take accurate minutes.
  • Enter data and produce reports.
  • Create and maintain rosters, contact lists, and systems to ensure timely management of SafeWork NSW incident notifications.
  • Manage finances, including payment of invoices and budgeting.
  • Support the SafeWork NSW enforceable undertakings program.
Requirements:
  • Show resilience, motivation, and a self-starting attitude.
  • Be flexible, adaptable, and capable of working independently with minimal supervision.
  • Demonstrate discretion, confidentiality, and attention to detail.
  • Show excellent communication and relationship-building skills and the ability to work with various internal and external stakeholders.
  • Hold a high level of skills across Microsoft applications.
  • Demonstrate advanced time management skills and the ability to prioritize work activities and requests for information in a high-volume environment.
  • Work collaboratively in a team to achieve business outcomes.
  • Demonstrate a commitment to customer service.
About Us:

We offer a career that allows you to contribute to improving government services and being part of reforms that benefit people across NSW. We focus on delivering excellent customer service, digital transformation, and regulatory reform.

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